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Orders are accepted on this website from the following countries:
For Germany, Austria, Switzerland, Russia and Bulgaria, please order from our local partnerYOOBABY.de.
For Norway, please order from Heibaby.
For Romania, please order from BBmic
For Italy, please order from Vitaperaquam
For USA, please see our list of resellers.
For Mexico, please order from Tinasparaparto
For Canada, please order from Choices Childbirth Services.
For Australia & New Zealand, please order from Simply Birth.
For India, please order from Collateral Medical
All orders for delivery in Great Britain where funds are cleared by 1PM UK time on a working day Monday to Friday are despatched the same day, except items going by Royal Mail which are despatched within 1 business day. Orders received after 1pm on a Friday are shipped on the first working day after the weekend, usually a Monday.
Note that if your order is going by carrier, DPD will make a first delivery attempt on the 1st working day after despatch and leave a card if not successful. If you provide a mobile phone number with your order, you will receive a text message on the morning of delivery with a 1 hour time window during that day. If you reply with an alternative date, you will have used one of your two included delivery attempts.
***WINTER MONTHS SHIPPING SCHEDULE - Until Further Notice. We will not be shipping product on a Friday. If you order before 1pm on a Thursday, your goods will be shipped that day for Friday delivery. If your order is after 1pm on a Thursday, or anytime on a Friday the goods will be shipped on the following Monday for Tuesday delivery. This is due to products being susceptible to failure if stored in extreme cold conditions over the weekend ***
Prices and methods for shipping in the UK are determined by value as follows:
|Order Value||Charge & Method|
|£0.00-£15.00 (and weighs less than 1kg, if over 1kg the next charge of £4.95 will be applied)||£2.95 Royal Mail 1st Class Recorded|
|£15.01-£30.00||UK 2-4 Day Delivery £4.95 APC or ParcelForce with signature
UK Priority Delivery £6.95 DPD next working day (£15.00 for Highlands & Islands)
|£30.01-250.00||UK Priority Delivery £6.95 DPD next working day (£15.00 for Highlands & Islands)|
|£250.01 +||£19.95 DPD next working day (£30.00 for Highlands & Islands)|
Delivery on a scheduled day can never be guaranteed, please order several days before you need the items. Deliveries by parcel carrier can be between 0800 and 1800 on weekdays.
Orders outside the United Kingdom received Monday to Friday are shipped the following business day. We deliver to the following countries in Europe, with prices and methods as follows:
0-2.000kg Euro 11.50 Postal Services
2.001kg+ Parcel Carrier prices below. Above Euro 300,00, the delivery price is doubled
PLEASE NOTE THE PRICES QUOTED BELOW ARE FOR MAINLAND COUNTRIES ONLY. FOR ISLANDS OR OTHER LOCATIONS PLEASE CONTACT 0800 0350514
|Location||Delivery Charge||Delivery Time|
|Channel Islands excl. Alderney, Sark, Herm||£15.00||3-5 Business Days|
|Alderney, Sark, Herm||£15.00||3-5 Business Days|
|Ireland||Euro 18.00||1-3 Business Days|
|Italy||Euro 18,00||3-5 Business Days|
|Portugal||Euro 18,00||4-6 Business Days|
|Sweden||Euro 18,00||2-5 Business Days|
|Spain||Euro 18,00||3-5 Business Days|
|France||Euro 18,00||2-3 Business Days|
If you have any questions concerning Delivery Charges, please Contact us.