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FAQs
Explore our frequently asked questions about our how-to videos and setup process.
How do I inflate my pool?
Follow the inflation instructions supplied with your pool and pump. Our how-to video guides include a setup and inflation demonstration. Check the instructions for your exact model before use.
What is included with my order?
Contents vary by product. Check the included-items list on the product page for the pool, bundle or accessory you are ordering. Contact us if you need help checking your order.
How do I empty my pool?
Follow the emptying instructions supplied with your pool and water pump. See the emptying demonstration in our how-to video guides, or contact us for help identifying the correct instructions.
Can my pool be used again?
Check the instructions and warranty for your exact model before any further use. Personal and Professional pools have different intended uses and warranty terms. Contact us if you need help checking your model.
Who can advise me about using a birth pool?
Discuss using water during labour or birth with your midwife or maternity team. For product setup and equipment questions, follow your model instructions and contact our team if you need help.
